WARRANTY · IN WRITING

Our Warranty — in Plain Language

Every Iron Roof Co project comes with a written workmanship warranty on top of your manufacturer’s material warranty. Here’s what each one actually covers — and what to do if you ever need to use it.


Two Warranties, Working Together

When you replace a roof with us, you get two separate warranties — one from the shingle manufacturer and one from us. They cover different things and work together.

Manufacturer material warranty. Issued by GAF, Owens Corning, CertainTeed, Atlas, or whichever manufacturer’s product was installed. Covers defects in the shingles themselves — granule loss, premature failure, manufacturing defects. Term varies by product (25 years to lifetime). Pro-rated after the early years.

Iron Roof Co workmanship warranty. Our written guarantee on the installation itself. Covers leaks or failures caused by how we put the roof on — flashing details, nailing patterns, ventilation, valley treatment, penetrations. Term: 5 years standard; longer on certain products and packages.

Both warranties are documented at job completion. You get the paperwork. We register your manufacturer warranty on your behalf.


What Our Workmanship Warranty Covers

Our written workmanship warranty covers:

  • Leak repairs caused by installation defects — flashing, valleys, penetrations, ridges, hip joints.
  • Loose or improperly fastened shingles — if shingles come off due to installation, not wind exceeding the manufacturer’s rating.
  • Improper installation of vents, boots, or pipe collars that we installed.
  • Workmanship failures on every component we touched during the install.

If something we installed fails because of how we installed it, we come back and fix it at no cost — including labor, materials, and disposal. One phone number to call. No fighting an out-of-state office. No “we don’t cover that.”


What’s Not Covered (Honest Limits)

Workmanship warranties have limits. Ours doesn’t cover:

  • Acts of God — hail, wind exceeding the shingle’s rated capacity, lightning, fallen trees. These are insurance claim territory.
  • Material defects — those go through the manufacturer warranty, not ours.
  • Damage caused by other trades — HVAC techs, solar installers, or anyone else working on your roof after us. Tell whoever steps on the roof to call us first if anything looks off.
  • Failures in components we didn’t install — existing flashing we didn’t replace, old vents, etc. If we replaced it, it’s covered. If we didn’t, it isn’t.
  • Neglect. Roofs need basic maintenance — clearing valleys of debris, addressing leaks promptly, etc. Ignoring obvious problems and waiting until they cascade isn’t a warranty claim.

How to Use Your Warranty

If something goes wrong, here’s the path:

1. Call us first. One number. We answer. Don’t pay another roofer to diagnose or repair before we get a chance to look at it — that can void coverage.

2. We come out and inspect. Free, no-pressure. We determine whether the issue is workmanship (us), material (manufacturer), or external (acts of God, other trades, neglect).

3. If it’s us, we fix it. No questions, no fight. That’s why the warranty exists.

4. If it’s the manufacturer, we help you file. We have direct relationships with the manufacturers we install and we’ll handle the warranty paperwork on your behalf.

5. If it’s external, we’ll tell you straight. Acts of God may be insurance claim territory. We’ll quote you fairly for the repair if you want us to do it.


Common Questions About Our Warranty

5 years standard on residential replacements. Longer on specific manufacturer-certified packages (some go up to 25 years or lifetime when we install a certified system). Specific terms are documented at job completion.

Not much — just don’t let unauthorized work happen on the roof. If you have solar installed, HVAC work that touches the roof, or anyone else stepping up there, ask them to coordinate with us so any modifications don’t void coverage.

Workmanship warranty: typically transfers to the new owner for the remainder of the term. Material warranty: depends on the manufacturer — some allow one-time transfer, some don’t. We document the specifics at install.

Our manufacturer-certified installs often include enhanced manufacturer-backed labor warranties that survive contractor changes. For standard workmanship warranties, this risk is real — one reason to pick a local company with skin in the game vs. a storm-chaser that’ll be gone next season.

Yes — ask for it during your free estimate. We’ll send the actual document you’ll receive at job completion, in writing, before you sign anything.